Our people are what really make Firemark different. And our engineers are proof of it.
There is a key reason why our clients trust us completely and that is ‘our engineers are just that; engineers, not sales people’. Unlike every other comparable company, our engineers earn their living from a regular salary, not commission. It means they have no hidden agenda and no reason to sell to you, but all the freedom they need to work brilliantly and to the highest standard.
We’re proud to employ our engineers and to train them at the Firemark academy. It’s our way of creating dedicated specialists, who allow us to re-define standards in our industry. It’s also why we’re able to assure competence, efficiency and unswerving professionalism throughout their visit to your site.
We give all of our engineers the tools and expertise to handle any challenge for any client, which means every job they tackle is a job well done. Every engineer carries photo ID, has a CSCS card and has been CRB checked.
Every Firemark engineer is a BAFE-registered technician, guaranteeing the highest standards of workmanship and consistency as well as ensuring third-party assessments are completed.
Staff inductions, training and internal audits are top of our agenda, so our teams have all the expertise, qualifications and people skills to deliver an unbeatable service in every respect.
Our engineers have superb product knowledge that draws on our proud manufacturing heritage and the fact that we use our own high-quality bespoke product range.
With members of our management team sitting on committees and boards of the Fire Industry Association and British Fire Consortium respectively, our wider team is always made aware of the very latest industry legislation, technology and market issues.